Terms of Service

1. Overview

StudyVault provides digital study tools, flashcards, account features, AI-assisted generation, saved content, team collaboration features, and related services for educational use.

2. Eligibility and Accounts

You are responsible for the accuracy of the information you provide when creating an account and for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account.

3. Acceptable Use

You agree not to:

• Use StudyVault for unlawful, fraudulent, abusive, or harmful purposes.
• Upload content you do not have the right to use or share.
• Attempt to interfere with the service, security, or availability of the platform.
• Bypass plan limits, save limits, generation limits, or account restrictions.
• Use bots, scraping tools, or automated access methods in a way that harms the platform or other users.
• Upload sensitive personal data or confidential material unless you are authorised to do so.

4. Educational Content and AI Output

StudyVault is intended as a study support tool. Flashcards, summaries, and AI-generated content may contain mistakes, omissions, or phrasing issues. You are responsible for checking important information against your class materials, teachers, or official sources. StudyVault does not guarantee that generated content will always be complete, accurate, or suitable for assessment use.

5. User Content

You retain ownership of content you upload or create using StudyVault, subject to any rights needed for us to operate the service. By uploading or generating content, you grant us a limited licence to host, process, store, display, and transmit that content to provide the platform and related features.

6. Subscription Plans and Billing

StudyVault may offer Free, Pro, and Team plans, along with monthly or yearly billing options. Paid features, plan pricing, limits, and inclusions may change over time. By purchasing a subscription, you authorise the relevant payment provider to charge your selected payment method in line with your chosen plan.

7. Renewals, Cancellation, and Refunds

Paid subscriptions may renew automatically unless cancelled before the next billing cycle. You can manage or cancel subscriptions through the billing tools provided. Unless required by law or stated otherwise in a separate refund policy, payments are non-refundable once a billing period begins.

8. Team Features

If you use Team features, team owners or admins may control shared folders, member access, and collaborative content within the workspace. You are responsible for ensuring team members use the platform appropriately and in accordance with these Terms.

9. Availability and Changes

We may modify, suspend, or discontinue any part of StudyVault at any time, including features, limits, storage methods, content libraries, or pricing. We do not guarantee uninterrupted availability.

10. Suspension and Termination

We may suspend or terminate access to the service if we reasonably believe you have violated these Terms, created security or legal risk, abused the platform, or failed to pay applicable fees. You may stop using the service at any time.

11. Intellectual Property

The StudyVault platform, branding, design, software, libraries, and site content are protected by intellectual property laws. Except as permitted by law or these Terms, you may not copy, reverse engineer, distribute, or commercially exploit the platform without permission.

12. Disclaimers

StudyVault is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

13. Limitation of Liability

To the maximum extent permitted by law, StudyVault will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, profits, or educational outcomes arising from use of the service. Our total liability for any claim relating to the paid service will generally be limited to the amount you paid us for the applicable subscription period immediately before the claim arose.

14. Privacy

Your use of the service is also governed by our Privacy Policy, which explains how we collect, use, and handle personal information.

15. Governing Law

These Terms are intended to operate in accordance with applicable Australian law, unless another law is required by your local consumer protections.

16. Contact

If you have questions about these Terms, contact:

• hello@studyvault.au
• support@studyvault.au